Return and Refund Policy

Return

  • Return Request will be accepted only in case the product(s) received by the buyer is/are in damaged condition.
  • Buyer has to write to us at info@oceanbeverages.in within 48 hrs of receipt of the goods at his/her shipping address
    - Mention the Order no
    - Reason to return
    - Pictures of the damaged products.
  • The products must be unused, untampered with and in the same condition they were delivered in.
  • All products must be in their original packaging.
  • All products must have a receipt or proof of purchase.
  • Our team will then arrange for a reverse pick up

REFUNDS

  • The returned products will be inspected and a notification will be sent to the buyer, confirming that we have received the products. Immediately after inspection, a second notification will be sent regarding the status of the refund.
  • If the return is approved, we will initiate a refund to the buyer’s credit card (or original method of payment).
  • The credit will be received within a certain amount of days, depending on the card issuer's policies.

Exchanges

  • We don’t do Exchanges. Returns only